Customer Experience in Financial Services and the Influence of Technology

The future of technology is uncertain, but there’s one thing we do know: customer experience is going to play a larger role in the success of businesses from here on out. Servicing customers with an omnichannel experience is the key to a great customer experience. Bennett Adelson can help. We’re experts in helping businesses adopt the right tech and provide exceptional customer experiences. Contact us for more information.

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Customer story: Ecolab


Ecolab is the global leader in water, hygiene, and energy technologies and services that provide clean water, safe food, abundant energy, and healthy environments. Changing global populations require companies like Ecolab to address the world’s water challenge. But using data to preserve the natural resource can be challenging. That’s why it’s important to have a team of professionals available to help. At Bennett Adelson, we have the team you need. With years of experience and industry know-how, we can make your data transformation a reality. Contact us to find out more.

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With the advances in digital business applications, isn’t it time to rethink how you integrate your applications into your IT infrastructure? From scale and agility to all-new capabilities, the cloud can help you move and grow quickly. We can help you take advantage of the cloud opportunity. To receive updates from Bennett Adelson Consulting and to learn more about Apps and Infrastructure, subscribe now!

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Customer story: How migrating to Azure is modernizing JB Hunt


With more than 2,100 applications, trucking company JB Hunt needed to simplify their data operations onto one platform. They didn’t want to restructure all their applications, so they found a platform that could seamlessly integrate with their existing apps. Azure made moving their on-premises infrastructure to the cloud easy. It gave them the ability to lift and shift to a modern platform. With the right help, you can do the same. Contact Bennett Adelson Consulting to learn how we can help.

Customer story: Federation Internationale de Volleyball uses Dynamics 365 to digitally transform consumer marketing


When the Federation Internationale de Volleyball was looking to transform fans’ interaction with the sport, they knew they needed to go beyond a simple social media or website overhaul. They decided to embrace a full platform shift with Dynamics 365 to transform and optimize user experience, both with their organization and the sport overall.

Customer story: Rochester Institute of Technology levels the playing field with AI for students who are deaf


The National Technical Institute for the Deaf, one of nine Rochester Institute of Technology colleges, is using AI technology such as Microsoft Translator, in combination with their extensive interpretive services, to provide a quality education to all students, even those with different learning needs. NTID is showing us that when technology is combined with determination and ingenuity, anything becomes possible.

Customer story: City of Westminster College | What is voice?


For a student who is hard of hearing, it can be difficult to communicate in class. That’s why Esam Baboukhan, the e-learning manager at the City of Westminster College (CWC), introduced Teams to facilitate the learning experience for every student, regardless of their ability to hear. Since then, Esam has seen improved student teamwork, especially with students that previously had to communicate through an interpreter. It’s one way that the modern workplace has enabled students to collaborate at CWC.

Workplace Agility: The True Secret To Improving Productivity And Efficiency

How do you maintain easy collaboration, save costs, pull talent from everywhere, and provide employees with the flexibility to work where and when they want? Some employers are adopting SaaS platforms and the cloud to facilitate remote work safely and simply. Tools like Microsoft 365 and Skype are invaluable assets to a modern agile workplace. But adoption requires planning to execute. With experts from Bennett Adelson at your side, you’ll be ready for the modern workplace, and so will your employees.

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